sz555 Terms & Conditions

1 Parties to the Agreement & Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between the sz555 platform ("Platform", "we", "us") and any person who uses the sz555 website, mobile version, or any related services ("you", "User").

By accessing the platform, creating an account, or using any of our services, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

sz555 operates as a trusted online betting and casino platform for players in Bangladesh. We reserve the right to amend these Terms, and you will be notified in a timely manner of any significant changes.

2 Age & Eligibility Requirements

To create an account and use services on sz555, you must meet the following eligibility criteria:

• You must be at least 21 years old (for users aged 21 and above only).
• You must use the platform voluntarily and entirely of your own free will.
• You are not subject to any self-imposed or court-ordered exclusion.
• You are the legitimate owner of your identity and funds.

We may request documents for age verification at any time. Failure to provide accurate information may result in account suspension or termination.

3 Account Creation & Personal Information

When creating an account at sz555, you must provide true, accurate and complete information. Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in account termination and forfeiture of any funds earned.

You are fully responsible for the security of your account. Do not share your password or login details with anyone. You are responsible for all activity carried out from your account.

• To change information provided at registration, please contact the support team.
• If you notice any suspicious activity or unauthorised access, notify us immediately.
• sz555 uses SSL encryption to protect your data.

4 Account Verification (KYC)

sz555 follows a KYC (Know Your Customer) process to ensure fair play and secure transactions. You may be required to submit documents for identity verification in the following situations:

• Before your first significant withdrawal.
• If unusual activity is detected on your account.
• When required under applicable laws or regulations.

Accepted documents include: National ID Card (NID), passport or driving licence. Withdrawals may be placed on hold until the verification process is complete.

5 Deposit Terms & Conditions

To deposit funds at sz555, you must use a payment account registered in your own name. Deposits from third-party accounts are not accepted. The minimum deposit amount per method is ৳100.

After a deposit, funds are generally credited to your account quickly. If there is a delay for any reason, please contact the support team with proof of your transaction.

6 Withdrawal Terms & Conditions

Before requesting a withdrawal, ensure that your account has completed full verification (KYC). Withdrawals are generally processed within 30 minutes to 3 hours, though delays may occur due to technical or security reviews.

• The minimum withdrawal amount is ৳800.
• Withdrawals can only be made via the same method used for the deposit.
• If an active bonus is in place, withdrawals may be restricted until the wagering requirement is met.
• sz555 reserves the right to verify any withdrawal request.

7 Bonus Terms & Conditions

Any bonus offered by sz555 is subject to the following general terms:

• A bonus may only be used on specific games or game categories — please refer to the detailed terms of each offer.
• Before claiming a new bonus, the wagering requirement on any previous bonus must be completed.
• If a bonus is not used within the specified time limit after being credited, it will be cancelled.
• If bonus abuse or manipulation is proven, the account may be terminated and any funds earned may be forfeited.
• sz555 reserves the right to modify, suspend or cancel any bonus offer at any time.

Wagering requirements are always calculated on the bonus amount, not the deposit amount.

8 VIP Programme

The sz555 VIP programme has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback benefits are provided at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

You can be promoted to a higher tier based on your activity. The detailed terms of VIP benefits are subject to change.

9 Permitted & Prohibited Activities

sz555 operates as a safe and fair platform. The following activities are strictly prohibited:

• Colluding with other users to bet or play games.
• Using software, bots or automated methods to place bets.
• Exploiting the bonus system for manipulation (bonus abuse).
• Using the platform for money laundering or illegal purposes.
• Operating an account under another person's identity.
• Exploiting any technical error or vulnerability on the platform.

If any of the above activities are proven, sz555 reserves the right to suspend or terminate the account and forfeit the associated funds.

10 Betting & Gaming Rules

The general rules for betting and gaming on sz555 are outlined below:

• Specific rules apply to each game or bet; please read them carefully before starting a game.
• If a game remains incomplete due to a technical error, sz555 may cancel that round.
• Once a bet is confirmed, it cannot be changed or cancelled.
• sz555 may change game limits, rules or bet types at any time.

11 Responsible Gaming

sz555 treats responsible gaming as a top priority. Betting should be a form of entertainment — not a way to solve financial problems. We encourage you to follow these guidelines:

• Only bet an amount you can afford to lose.
• Set a daily or weekly spending limit for yourself.
• Do not place gaming above other important responsibilities.
• If you notice signs of addiction, seek help immediately.

To learn more about responsible gaming, please visit our Responsible Gaming page.

12 Account Closure & Self-Exclusion

You may request to temporarily or permanently close your account at any time. To do so, contact our 24/7 support team. Self-exclusion requests will be actioned immediately.

While a self-exclusion is in effect, sz555 will exempt you from promotional communications.

13 Data Protection & Privacy

sz555 is committed to protecting your personal data. We use SSL encryption and up-to-date security technology. Full details of how your data is collected, used and kept secure can be found in our Privacy Policy.

sz555 never sells your personal data to third parties. However, data may be shared on a limited basis when required by legal obligation or for security investigations.

14 Intellectual Property & Content Ownership

All content on the sz555 website and platform — including logos, designs, text, graphics and software — is protected by the intellectual property rights of sz555 or the relevant licensor.

• Copying, distributing or using any content for any purpose other than personal use is prohibited.
• Game software is protected by the intellectual property rights of the respective providers (Pragmatic Play, Evolution Gaming, Spribe, etc.).
• The sz555 brand name or logo may not be used without permission.

15 Limitation of Liability

sz555 endeavours to provide uninterrupted service. However, sz555 is not liable for losses arising from the following:

• Internet connection disruption or issues with your device.
• Improper use of your own account credentials.
• Technical or external causes beyond our control.
• Service interruption as a result of government restrictions or legal action.

In any circumstance, sz555's maximum liability is limited to the current balance in your account.

16 Dispute Resolution

If you have a complaint or dispute regarding any matter, please contact our support team in the first instance. We are committed to resolving every complaint honestly and promptly.

• Include your account number and relevant information when submitting a complaint.
• Our support team is available 24/7 to assist in Bengali and English.
• If an internal resolution is not reached, independent mediation may be pursued.

Support contact: Live Chat (24/7) or Email: [email protected]

17 Changes to Terms and Termination

sz555 reserves the right to modify these terms and conditions at any time. For significant changes, we will post a notice on the platform or inform you via email. Continued use of the service after changes have been made will be considered your acceptance of the new terms and conditions.

sz555 reserves the right to terminate an account for the following reasons: violation of terms and conditions, manipulation, fraud, or legal obligations. Upon account termination, any valid balance will be refunded, unless forfeiture applies due to a breach of terms and conditions.